Privacy Policy

Last updated: May 1, 2026

LÜM Studio (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect information you provide directly, such as your name, email address, shipping address, and payment information when you place an order or sign up for our newsletter.

We also automatically collect certain information when you visit our site, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and product offerings
• Detect and prevent fraud

3. Payment Information

All payment transactions are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Payment data is encrypted using industry-standard SSL/TLS protocols.

4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and understand how you use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

5. Data Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

8. Contact

If you have any questions about this Privacy Policy, please contact us at lumstudio@gmail.com or call (312) 555-0182.